NGN CAD | Private Medical Dispatch UK

Intelligent Routing

Quickly assign the most appropriate clinical crew to incidents utilizing seamless What3Words mapping integration built straight into the CAD.

NHS Data Compliant

Engineered securely to align with DSPT and UK GDPR standards, ensuring your clinical and patient data remains strictly protected.

Live Fleet Status

Monitor real-time operational readiness, manage crew shift rotations, and oversee resource allocation from a single centralized dashboard.

Everything you need in one control room.

Say goodbye to messy whiteboards and fragmented radio logs. NGN CAD unifies your entire operation, giving your dispatchers a single pane of glass to oversee every incident and vehicle.

Cloud-Based Architecture: Access the system from anywhere securely, no expensive on-premise servers required.
Instant Audio Alerts: Priority-colored incidents and audible dashboard pings ensure high-priority calls are never missed.
Seamless Handover: Generate secure Patient Report Forms (ePRF) instantly linked directly to the CAD job number.

Engineered for the UK Private Medical Sector

CQC Audit Ready

DSPT Aligned

UK GDPR Compliant

Clinically Led Design

Built for every medical operation.

Whether you run 2 vehicles or a fleet of 50, NGN CAD scales seamlessly to meet the demands of your specific sector.

Private Ambulances

Frontline 999 support and urgent care response management.

Event Medical Cover

Festival dispatch, multi-incident handling, and stadium deployments.

Patient Transport (PTS)

Scheduled journeys, hospital discharges, and routine transfers.

Out of Hours (OOH)

Primary care tracking and community nursing dispatch.

Stop letting poor tech slow down your response times.

Running a private medical fleet is stressful enough without fighting your own systems. Developed alongside registered nurses and paramedics, NGN CAD solves the industry's biggest frontline headaches.

Lost Paperwork & Poor Handovers

Paper PRFs get lost, damaged in the rain, or filed incorrectly, causing massive issues during CQC inspections or legal requests.

NGN Solution: Secure, cloud-based ePRFs linked directly to the CAD log.

Radio Traffic Overload

During busy festival shifts or major events, control rooms get overwhelmed with constant radio requests for simple status updates.

NGN Solution: Crews update their own status instantly via their dashboard.

Nightmare CQC Audits

Gathering incident response times and clinical data for CQC inspections takes weeks of manually sifting through disjointed spreadsheets and paper logs.

NGN Solution: One-click audit generation with immutable digital histories.

Vague Rural Locations

"We are somewhere in the middle of a muddy field next to a blue tent" wastes critical response time during medical emergencies.

NGN Solution: Direct What3Words API integration for pin-point accuracy.

Upgrade Your Operations

See why top private medical providers are leaving their old systems behind.

The Old Way

✗ Relying on chaotic WhatsApp groups for dispatch updates.
✗ Using dry-wipe whiteboards to track vehicle locations and status.
✗ Crews handing over illegible, rain-damaged paper PRFs to hospitals.
✗ Spending weeks manually gathering data for surprise CQC audits.

Recommended

The NGN CAD Way

✓ Centralized Multi-Incident Manager with priority-coded audio alerts.
✓ Crews update their live duty status instantly via their own dashboard.
✓ Secure, cloud-based ePRFs linked directly to the CAD job number.
✓ One-click compliance reporting with immutable digital histories.

Deployed in Days, Not Months

We know you can't afford to pause your operations to install new software. Our team handles the heavy lifting so you can focus on patient care.

Custom Instance Setup

We spin up your secure, cloud environment and configure your custom vehicle callsigns and user accounts.

Remote Staff Training

Your control room and frontline crews receive targeted, concise walkthroughs of the dashboard to ensure instant familiarity.

Seamless Go-Live

Transition your dispatch operations smoothly with our deployment team on standby to assist with your first live shifts.

Streamlined for Speed

A workflow built specifically for high-pressure private medical dispatch.

Log the Incident

Dispatchers rapidly log patient details, chief complaints, and exact What3Words locations using the Multi-Incident Manager (MIM).

Deploy Resources

Review live unit statuses and manually assign the most appropriate clinical grade (e.g., Paramedic or ECA) to handle the specific category priority.

Track & Update

Crews manage their own duty statuses from their dashboard, feeding live clinical updates and secure ePRFs directly back to the control room.

Frequently Asked Questions

Is NGN CAD cloud-based?

Yes. The entire system is hosted securely in the cloud. There is no need to install local servers or download software to your machines. Control room staff and vehicle crews can log in securely via any modern web browser.

Is the data secure?

Yes, it is. All user passwords are fully encrypted, and Two-Factor Authentication (2FA) is strictly enforced for all accounts. Furthermore, all patient and operational data is fully encrypted at rest to ensure maximum security.

Do crews need special tablets in the ambulances?

No. Because the interface is fully mobile-responsive, crews can update their duty status and log clinical notes using standard company-issued iPads, Android tablets, or even smartphones.

Intelligent Dispatch for
UK Medical Providers